Monitoring and Alerting

• We will proactively monitor your network 24/7 and remotely address potential points of failure before they become critical.
• Automatic alerts guarantee a rapid response time.
• Problems will often be resolved before you experience downtime.

Asset Management

• Up to date hardware, software and patch information.
• Information at our fingertips to move fast replacements and compatibility.
• Warranty tracking to make sure the parts are available when you need them most.

Preventative Maintenance

• Minimize disruptions to your work environment by resolving issues proactively.
• Maintenance work is done after business hours to minimize downtime for your employees.
• Detailed visibility into the health and performance of your IT assets allows us to diagnose problems faster than ever.

Reporting

• Comprehensive, graphical reports emailed automatically every month.
• Simplifies capacity management and upgrade planning.
• Justifies technology investments.

Security Assurance

• Patch management and inventory ensures your operating systems are up-to-date and not exposed to vulnerabilities.
• Antivirus / Malware detection and protection to allow for a secured computing environment.
• Penetration Testing to identify weaknesses in your IT infrastructure.

---